Owner是归属人的Email邮箱。在Contact中支持给每个客户设置1个Owner，这个Owner主要用于销售归属的判断。在YCloud的产品中，支持在Inbox(收件箱）收到消息时，根据客户归属进行会话分配。
如何设置Owner?
方式一：在Contact中单个编辑
在Contact中找到客户的信息，点击后展开编辑页面。
找到Owner设置项，设置Owner。
输入Owner的email邮箱后点击保存，同时也支持下拉选择已存在的Agent（Inbox中的Agent）
方式二：在Inbox中设置Owner
登录inbox后，展开用户信息栏。点击owner，选择想要转接的owner，即刻完成转接。
方式三：批量导入客户信息，并附带Owner
点击+ New contacts > Upload a file
点击 【Download Template】进行模板下载
编辑模板。保存后上传至YCloud
上传完成后确认匹配字段无误，后点击【Next】
确认能够成功上传的数量，确认无误后点击【Next】
完成上传
方式四：API 上传
API文档：
更新用户数据接口：https://docs.ycloud.com/reference/contact-update
新增用户数据接口：https://docs.ycloud.com/reference/contact-create
Owner字段：OwnerEmail
非必填，需传入归属人的Email邮箱
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